Our Staff

Calisto (Kelly) Del Fiacco has the reputation of being a professional man who brings excellence to whatever he does. Kelly brings years of experience in serving all communities, but in particular the Italian community as a Funeral Director at Bay Gardens Funeral Home. Kelly is a devoted husband and father who is also a musician at local high-end venues on the weekend. We are pleased to have Kelly working as a part of our team at Bay Gardens Funeral Home, Hamilton.

Ron Heintzman brings over 12 years experience in funeral preplanning with him to Bay Gardens. Ron is an excellent public speaker who enjoys doing educational seminars and community outreach to interested groups. He has four children ages 5, 7, 11, & 12. Ron is an avid musician; he conducts a 30-piece band and has traveled the world as a player in the Canadian Staff Band. Ron is also active in the Salvation Army.

Kim has been working with us since 1997. She is a strong part of our team. Although she doesn’t work directly with the families she says that she likes the fact that “my job supports families in celebrating a life. I also like that I work for an organization that is helping people through their most difficult times”.

Rick was born and raised in Newfoundland and is number 15 out of 17 kids. He left Newfoundland at the age of 17 and joined the Canadian Armed Forces where he spent 5 years in the Navy in Victoria BC. After the service Rick was given an offer to play semi-pro fastball in New Zealand, which he did for 2 years before deciding to move to Ontario. Rick then became a Mechanical Draftsman until meeting some people in the Funeral Industry. At this point Rick decided to get his Funeral Directors license in 1996 and has been active in the profession ever since.

Rick deeply cares about the families he serves and takes great pride in helping them. “The best thing about my job is sitting with families who are preplanning their arrangements as there isn’t any stress or pressure and I am able to help them make these important decisions in advance.” Rick is a very active volunteer in the community and particularly enjoys most sports, such as hockey, baseball, squash and golf.