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The following description details exactly what service the Funeral Director provides to the family:
Funeral Directors arrange the details and handle the logistics of funerals. They interview the family to learn what family members desire with regard to the nature of the funeral, the clergy members or other people who will officiate, and the final disposition of the remains. Together with the family, funeral directors establish the location, dates, and times of the wakes, memorial services, and burials.

They arrange for a hearse to carry the body to the funeral home or mortuary. They also prepare obituary notices and have them placed in newspapers, arrange for pallbearers and clergy, schedule the opening and closing of a grave with a representative of the cemetery, decorate and prepare the sites of all services, and provide transportation for the remains, mourners, and flowers between sites. They also direct preparation and shipment of the remains for out-of-state burials.

Most Funeral Directors are also trained, licensed, and practicing embalmers. They wash the body with germicidal soap and replace the blood with embalming fluid to preserve the tissues. They may reshape and reconstruct disfigured bodies using materials such as clay, cotton, plaster of Paris, and wax. They may also apply cosmetics to provide a natural appearance, dress the body, and place it in a casket.

Funeral Directors handle the paperwork involved with the person’s death, such as submitting papers to provincial offices so that a formal death certificate may be issued and copies distributed to heirs. They may help family members apply for veterans’ burial benefits, and they notify various government agencies where required. Also, funeral directors may apply for the transfer of any pensions, insurance policies, or annuities on behalf of survivors.

Funeral Directors also work with those who want to plan their own funerals in advance. This provides peace of mind by ensuring that the client’s wishes will be taken care of in a way that is satisfying to the client and the client’s survivors.

Last but not least, funeral directors comfort the family and friends of the deceased—a task that requires tact, discretion, and compassion.

The funeral directors job often involves long, irregular hours and can be highly stressful. Most funeral directors work on call throughout the night and it is not uncommon for a director to be called upon in the middle of the night.