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Is the staff able to communicate with me in my preferred language?
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Is the pricing fair and market standard?
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Is perpetual lighting included? Is there a time limit on the inclusion of this lighting?
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Can I place fresh flowers in the mausoleum?
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When I place flowers, are they removed within 24 hours?
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Can I bring a special object to be placed with my loved one?
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Are there memorial masses or seasonal events I can attend?
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Can I customize my memorial plaque?
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Is bereavement counselling available? Are these services free of charge?
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Does the mausoleum or cemetery offer an "after-care" service to help with administrative details such as filling out government and legal forms?
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Is there a chapel on the premises?
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Can my family use this chapel free of charge for the Committal Rites or a Memorial Service?
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Can I make a payment plan?
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Is the payment plan interest free?
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Are family crypts available?